Privacy Policy



This Privacy Policy shall be deemed to have been read with the General Terms and Conditions uploaded on the Website (Updated time to time). All capitalized terms used in this Privacy Policy, unless specifically defined herein, shall have the meaning assigned to them under the said General Terms and Conditions uploaded on the Website.




Acasa values the information that you share with us and information that we collect about you. We strive to secure that information and ensure that the information is used for proper purposes, including enhancing your use and enjoyment of our services and properties. Effective Date of Privacy Policy: [●]




Acasa is engaged in the Services. This Privacy Policy is for such Services and applies to personal data collected, stored, disclosed and/or processed by Acasa in Goa. Information on all Services provided by ACASA is available on Website. From there, you may access our propertyspecific websites (if any) and the privacy policies that are linked thereto. This Privacy Policy applies to Website owned and operated by Acasa or other websites on which this Privacy Policy, or a link to this Privacy Policy, appears.


By visiting or using the Website, you agree to the terms of this Privacy Policy. Please review this Privacy Policy carefully before visiting or using our Website, or otherwise providing us with any of your personal data.




Personal Data:


We may collect certain types of personal data. As used in this Policy, “personal data” means data, whether true or not, about an individual who can be identified: (a) from that data; or (b) from that data and other information to which the organisation (in this case Acasa, all its partners/affiliates and all the third parties of relevance mentioned in this Privacy Policy) has or is likely to have access. Personal data includes, among other things, your: name; street or mailing address; telephone number(s); email addresses; date of birth; gender; nationality; passport number, date and place of issue, photographs, images, reservation information; dates of stay; travel history; guest and room preferences; purchases of products and services; payment information; credit card numbers; marketing preferences; preferred communication methods; reviews and opinions about Acasa (if they are identified or associated with you) location (for locationbased mobile applications);


We may collect additional personal data about you that you knowingly and voluntarily provide in connection with certain activities at or transactions with Acasa or our website, such as participation in certain meetings and events, participation in social media offerings (such as signing up through our Facebook pages), reservations for or use of onsite services, applications for employment, and liability claims.


In addition to personal data that you provide to us, we may collect certain information about you that is not generally or uniformly considered personal data and which we consider to be nonpersonal data. We collect this information to create a better user experience and to identify areas of improvement on our websites and for our services. Such data is collected, and may include information such as the type of Internet browser you are using, your IP address, the pages you visited on our websites, how you arrived at our websites (i.e., through a search engine or a referring website), and other types of information.



Cookies and Other Technologies:


When you visit our website, we may assign your computer one or more “cookies”. By accessing our website, you agree that we can place cookies on your device. 


A cookie is a small text file that contains information that can later be read by us to facilitate your access to our website, gather statistical data, and personalize your online experience. We currently use cookies on our website for purposes including, but not limited to, detecting your web browser’s multimedia capabilities, tracking promotional advertisements that we have displayed to you, maintaining current login and purchase information on secure portions of the website and providing a unique identifier to your computer so that we can generate statistics regarding website usage. 


Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies. Generally, you can remove these cookies by following directions provided in your Internet browser’s “help” file. If you choose not to allow us to place a cookie on your computer, you may be restricted from some services and some of the interactive features offered on our websites may be similarly restricted or rendered inoperable. 


In addition to cookies, we may also use other Internet technologies, such as web beacons or pixel tags, and other similar technologies, to deliver or communicate with cookies and track your use of our website. We also may include web beacons in email messages or newsletters to determine whether messages have been opened and acted upon, and how. The information we obtain in this manner enables us to customize the services we offer and measure the overall effectiveness of our online content, advertising campaigns, and the products and services we offer through our website. By accessing our website and agreeing to receive our email messages or newsletters, you agree to that we can use other Internet technologies such as those mentioned above on your device. 


Our website may allow third parties to download cookies to your device. Third parties, such as analytics firms and business partners, may use cookies and other technologies to collect nonpersonal data about your online activities while you are on our website. This information may be used to measure usage of our website and personalize advertising content on our website. We do not have access to or control over cookies or other features these third parties may use, and the information practices of these third parties are not covered by this Privacy Policy. Please refer to the privacy policies of those third parties to better understand their activities and practices. 


Combining information we collect with information from other sources. 


We may obtain personal and nonpersonal data about you from other sources and combine it with information you provide to us. In situations in which a third party under contract with Acasa collects personal data about you, we will require the third party to exercise reasonable care in protecting your information so that it is in compliance with the all applicable rules.







Purposes for Which Information is Used or May be Used. Acasa either currently uses or may in the future use your information for any purpose not prohibited by applicable law. This includes the following purposes:


  • To notify you of special events, promotions and offers; 


  • To provide you with personalized content on our website; To improve the content and the navigability of our website; To verify your identity; 


  • To process and respond to inquiries; 


  • To facilitate and enhance your stay or provide goods and services; To process purchase or credit transactions; 


  • For the purposes for which you provided the information (e.g., to make a reservation, pay for a service, apply for casino credit, etc); 


  • For the purpose of awarding points in a loyalty or rewards program; 


  • For the purpose of recording and tracking gaming activity, including assessing your play and providing comps and other benefits; 


  • For the purpose of compiling data and conducting statistical or demographic analysis; To protect and defend the rights or property of Acasa or any of its affiliates; 


  • To comply with a court order or other legal process or other legal requirements of any governmental authorities, including but not limited to, authorities which regulate gaming activities; and 


  • In the sole discretion of Acasa, in exceptional circumstances, such as a national emergency, security concern, or other situation in which Acasa deems such disclosure is prudent.


Sale of Information


In the future, we may sell some or all of our assets. In such transactions, customer information is generally one of the transferred business assets. In the event of a sale of any of Acasa’s assets including customer information, we will require the buyers to honor our Privacy Policy or provide you with notice and an option to limit sharing of your information.





Acasa may share your personal data with and among other, affiliates, partners and subsidiaries, or with unaffiliated third parties, whether in Goa/India or abroad: (1) as set forth in this Privacy Policy; (2) for crossmarketing; (3) to verify your identity; (4) to process a purchase or credit transaction; (5) to protect and defend the rights or property of Acasa or otherwise provide for security at any of Acasa’s property; (6) to comply with a court order or other legal process or other legal requirements of any governmental authorities, including but not limited to, authorities which regulate gaming activities;and (7) in the sole discretion of Acasa, in exceptional circumstances, such as a national emergency, security concern, or other situation in which, Acasa deems such disclosure is prudent. 


In addition, we may share your personal data with certain trusted third parties to help us operate our website and improve our business, or for marketing purposes.


In situations in which a third party under contract with Acasa collects personal data about you, we will require the third party to exercise reasonable care in protecting your information so that it is in compliance with the applicable laws. 


Acasa’s website may contain links to third party websites, which are not controlled by Acasa and which are not covered by this Privacy Policy. You are responsible for reviewing the privacy policies of all such third parties, and we recommend that you read those policies very carefully before disclosing your personal data to any third party, whether directly or indirectly.





If you do not want your personal data to be shared among affiliates or partners of Acasa, you may optout of such information sharing by sending us the appropriate withdrawal of consent form via e-mail at Please note that if you withdraw your consent for a limited purpose, such as for marketing or a specific category of marketing, we may still contact you or use your information for other purposes for which you have not withdrawn your consent and such personal data may still be shared.





We operate our website in Goa and we may transfer personal data to our affiliates in other states/countries. We have taken steps to ensure that appropriate levels of protection necessary to maintain the security and integrity of your personal data are in place.





Acasa uses reasonable precautions to protect your personal data and store it securely. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is 100% secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.





We reserve the right to modify or change this Privacy Policy at any time. The Effective Date, as stated above, indicates the last time this policy was materially revised. If we make material changes to the Privacy Policy, we will post any changes on this page. We encourage you to review this page periodically to understand our policy regarding the collection and use of your personal data. 

Your continued use of our website and acceptance of our services at Acasa after any changes to this Privacy Policy constitutes your consent to any such changes, to the extent such consent is not otherwise provided.